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what we value

Quick, not as in within a month, or a week, no. In a day, overnight. And not without due finesse haan :) It's the reality of any high growth startup. The team needs to be swift, think on the feet, learn and adapt quickly. When you are an innovator, you will realise that time and space begin to take a back seat, we love people who experience the state of flow when they work. 

Innovative environments are full of ambiguity and conflict. And hence, being transparent and authentic is critical. Plus, it's so much more fun working with people who keep their cards open :) At the heart of design thinking lies the ability to be your true self, we believe that each individual's authenticity enables innovative thought. 

Yes we value fresh ideas, but the mad passion to turn ideas into reality, even more so! Beg, borrow, steal; hustle through, and make it happen! We appreciate people who can take initiative and own up. All the great innovators in the world hustled in the beginning, they used what they had and created history. 

We love folks who are not just comfortable with, rather keen on working with people who have complementary skills and conflicting opinions. Folks who can survive thrive in a diverse team!

Have you heard of the slogan 'first time right'? Yeah, we don't believe in that. We like to try, learn from our mistakes, and keep improving. Not knowing is fine. But don't fear trying. Design thinking and innovation needs people to be open to ambiguity and exploration. 

open positions

Core skills we’re looking for (2 or more of the below):

- Insight generation through analysis of secondary (desk) research

- Insight generation through analysis of primary qualitative research

- Analysing user behaviour - using our frameworks

- Creating & evaluating ideas to tackle complex behavioural challenges

- Design experiments to validate solutions

Job profile & expectations

1. Comfortable with designing, moderating and/or conducting research to identify underlying belief systems and mental models at play

2. Is comfortable with analysis of vast amounts of ambiguous data - Ability to converge from secondary and primary research findings and package invisible problems and insights

3. Can design effective frameworks for synthesis of themes & analysis of behaviour  

4. Can identify & diagnose behavioural themes and principles - ability to apply Behavioural Science, HCD principles and methodologies, ability to identify and map behavioural biases in the real-world

5. Can make sense of and visually map vast amounts of data to highlight and prioritise problem-opportunity areas

6. Comfortable with presentation of complex data to senior stakeholders - Can simplify & package insights & analysis effectively

7. Ability to lead the internal team through ambiguous parts of the process

8. Understands business objectives and the business end of things - keen on delivering behaviour change and business outcomes as per the success metrics and project scope

You should apply if you resonate with at least 2 of the following:

- Enjoy the space of insighting and sense-making

- Like taking extensive research and insights to fruition - actionable outcomes

- Have worked in account planning / brand strategy teams / Human Centred Design / Design Thinking / Behaviour Design projects or any domain that analyses user behaviour

- Enjoy leading projects, building & leading deliverables & making presentations to the client

- Excited about & exposed (in some way) to applied behavioural science

Type of projects & style of working you can expect

1. A wide variety of sectors to work with - you will get to apply Behaviour Design to tackle wicked problems and complex challenges in a diverse range of projects

2. Projects and project phases that need more focus on the depth, but also keep in mind the breadth of a problem

3. A lot of autonomy - relying on your drive and sharp decision-making ability

4. Fast-paced but in-depth work - focusing on actionable outcomes

5. Corporate consulting projects you could be a part of - Helping a fast-growing company improve their user onboarding experience Helping a neobank startup build a set of features for its MVP Helping an insurance company become an innovation-friendly space

Read more at: www.tinkerlabs.in

6. Social Sector projects (We work extensively in the space of SRHR, WASH, Infectious Diseases & Education amongst others) you could be a part of - Redesigning the TB patient experience to improve self-management & adherence Helping wives of migrants with family planning Enabling the youth to choose condoms over pills

Read more at: www.tinkerlabs-socialinnovation.com


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